Selling digital products and services

You can sell digital products (e-goods) delivered to your customers by download. This feature allows you to sell software, graphics, and e-books, as well as audio and video files.

 

1. How digital products (e-goods) work
2. Adding a digital product
3. Protecting download links

How digital products (e-goods) work

The shopping and checkout experience for digital products is no different from any other product in your store. To fulfill digital product orders, there are sends a link for download to your customer by email. Customers can also download any purchased products from the order details page in your store.

Your store sends a notification with the download link only after payment.

There is no limit for the number of your e-goods or their downloads, so you can upload and sell as many as you need. 

Adding a digital product

To add a digital product:

1. Go to your store Control Panel → Catalog → Products. 
2. Click a product to edit or create a new one.
3. Open the Files tab:

1. Click +Upload Files.
2. In the popup click Choose file:

1. Select the file on your computer. 
2. Click + to add more files.
3. Click Upload Files.
4. Enter file description:

1. Click Save.

Your customers can access digital products only after purchase.

Protecting download links

You can prevent customers from sharing download links in two ways:

1. Set a lifetime for the link – this ensures the link will automatically expire after a specified period of time.
2. Limit the number of downloads per link – this ensures customers will only be able to download the link a specified number of times.

Examples:

• Lifetime is 24 hours, number of download attempts is empty: the link is available for 24 hours only, with unlimited number of downloads;
• Lifetime is empty, the number of download attempts is 5: the link is available without any time limits, but can be downloaded 5 times per order only;
• Lifetime is 48 hours, the number of download attempts is 3: the link is available for 48 hours and can be downloaded 3 times per order.

To set these limits:

1. Go to your store Control Panel → Settings → General → Cart & Checkout.
2. Scroll to to the E-goods section:

1. Set the limits:
• Link lifetime, in hours
• Number of download attempts

You can set one of the options or both of them at the same time or any of them. 

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